Bidali Account Deletion Policy

We value your right to privacy and, if you so choose, we want to empower you to be able to delete your account and all associated data easily. Despite this, in order to satisfy our legal requirements in accordance with our compliance obligations we may not be able to permanently delete all information associated with your account and may only be able to partially delete information and mark your account as "disabled" until our legal data retention obligations have been met. Please see our Terms of Use, Privacy Policy and Compliance Program for more information.

Bidali uses blockchain technology to record account funding, gift card purchases and transfers of Bidali One Balance. Because these records cannot be altered or erased, there is some data that we are unable to delete regardless of any changes in policies or legislation. For such information we have taken great care to ensure that any data stored in such a manner is non-identifiable. This non-identifiable information includes:

• an anonymous hash of the sending account or address;
• an anonymous hash of the recipient account or address;
• the date and time of the transaction;
• the value of the transaction;
• a unique nonce; and
• a cryptographic hash for the transaction;

Requesting Account Deletion

To request the deletion of your Bidali account, please send an email to support@bidali.com with the subject line "Request for Account Deletion". You will need to provide information to our customer support to verify that you are the owner of the account you are requesting data for, or have the legal authority to do so.

Upon successful verification and account deletion we will provide you with an email confirmation, to the email associated with your request, of your account deletion and the information that was deleted. Additionally, we will remove you from any and all marketing and platform communications and your Bidali account will be placed in a "disabled" state and set for automatic deletion five (5) years after your account deletion request has been approved (the "Automatic Account Deletion Date").

Please note that in order to comply with our compliance and regulatory obligations, we may not be able to provide or permanently delete certain data in accordance with our legal obligations to prevent illicit activity. Please see our Terms of Use, Privacy Policy and Compliance Program for more information.

Reinstating a Deleted Account

If you wish to reinstate your Bidali account prior to the automatic deletion date, please send an email to support@bidali.com with the subject line "Request for Account Reinstatement". If you do not submit a reinstatement request at least 30 days prior to the Automatic Account Deletion Date, it will not be satisfied and your account will be permanently deleted at the Automatic Account Deletion Date.