Due to the nature of how blockchain transactions work, there is some data that we are unable to delete due to the cryptographic nature of a transaction regardless of any changes in policies or legislation. For such information we have taken great care to ensure that any data stored in such a manner is non-identifiable. This non-identifiable information includes:
To request the deletion of your Bidali account, please send an email to firstname.lastname@example.org with the subject line "Request for Account Deletion". You will need to provide information to our customer support to verify that you are the owner of the account you are requesting data for, or have the legal authority to do so.
Upon successful verification and account deletion we will provide you with an email confirmation, to the email associated with your request, of your account deletion and the information that was deleted. Additionally, we will remove you from any and all marketing and platform communications and your Bidali account will be placed in an "disabled" state and set for automatic deletion five (5) years after your account deletion request has been approved (the "Automatic Account Deletion Date").
If you wish to reinstate your Bidali account prior to the automatic deletion date, please send an email to email@example.com with the subject line "Request for Account Reinstatement". If you do not submit a reinstatement request at least 30 days prior to the Automatic Account Deletion Date, it will not be satisfied and your account will be permanently deleted at the Automatic Account Deletion Date. Additionally, some functionality may not be recoverable due to the nature of the asymmetric public-private key cryptography that secures your Bidali account.